Privacy Policy for Intromedia IDA

Effective date: 2025-09-17

Intromedia (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how Intromedia IDA (“the application,” “IDA”) collects, uses, and safeguards information when you use our services.

1. Information We Collect

Intromedia IDA processes documents and related data provided by users or connected systems. Depending on your configuration, the application may handle:

  • Uploaded or forwarded documents (e.g., invoices, receipts, PDFs, and related files).
  • Metadata about documents (e.g., filename, creation date, processing status).
  • Structured data extracted from documents.
  • Basic account or system information required to enable integrations.
  • We do not intentionally collect sensitive personal information unless it is contained within the documents processed by the application.

2. How We Use Information

The information handled by Intromedia IDA is used solely to:

  • Receive, qualify, or disqualify incoming documents.
  • Extract structured data and metadata from documents.
  • Forward results to systems designated by the customer (e.g., ERP, finance, or business applications).
  • Improve service reliability, performance, and security.

We do not sell, rent, or share your information with third parties for marketing purposes.

3. Data Storage and Retention

  • Documents and metadata are processed and stored only for as long as necessary to perform the requested functions.
  • Customers control how long documents are retained within their environment.
  • When documents are deleted, associated data is removed from our active systems within a reasonable timeframe.

4. Data Sharing

We may share limited information with trusted service providers who assist us in operating the application (e.g., cloud hosting providers). These providers are bound by contractual obligations to protect your data and may only use it to provide services on our behalf.

We may also disclose information if required by law or to protect our rights, security, or the rights of others.

5. Security

Security is our highest priority. We apply industry best practices and continuously update our administrative, technical, and organizational measures to protect information against unauthorized access, alteration, or disclosure. We are committed to maintaining a strong security posture and to regularly reviewing and improving our safeguards to ensure that data handled by Intromedia IDA remains protected.

6. User Choices and Control

  • Customers decide which documents are submitted to Intromedia IDA and which systems receive the structured data.
  • You may request deletion of your data or clarification of how it is used by contacting us (see Section 7).

7. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Intromedia Digital AB
Email: info@intromedia.se
Address: Ulls väg 37
756 51 Uppsala Sweden

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.